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Terms of Service

Welcome to PixiPose. These Terms of Service govern your use of our website and the purchase of our fashion jewelry products. By shopping with us, you agree to these terms.

Secure Shopping

Your data is protected with industry-standard encryption

Fair Policies

Transparent terms designed with your interests in mind

Protected Transactions

Safe payment processing for every purchase

Customer Commitment

Dedicated to providing exceptional service

Your PixiPose Journey

Browse Products
Place Order
Payment Confirmation
Order Fulfillment
Delivery
Customer Support

Acceptance of Terms

By accessing and using the PixiPose website, you accept and agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our website or purchase our products.

These terms apply to all visitors, users, and customers of PixiPose, including those who browse, purchase products, or engage with our services in any capacity.

Eligibility to Use the Website

You must be at least 18 years old to make purchases on PixiPose. By placing an order, you confirm that you meet this age requirement and have the legal capacity to enter into binding contracts.

If you are accessing our website on behalf of a business or organization, you represent that you have the authority to bind that entity to these terms.

Products & Pricing

All products displayed on PixiPose are subject to availability. We make every effort to ensure accurate product descriptions, images, and pricing, but errors may occasionally occur.

Prices are listed in INR and are subject to change without notice. We reserve the right to modify product offerings, discontinue items, or correct pricing errors at any time.

Product images are for illustrative purposes. Actual colors and details may vary slightly due to screen settings and photography.

Orders & Payments

When you place an order, you are making an offer to purchase products from PixiPose. We reserve the right to accept or decline your order for any reason, including product availability, errors in pricing, or suspected fraudulent activity.

Payment must be received in full before your order is processed. We accept major credit cards, debit cards, and other payment methods as displayed at checkout.

You will receive an order confirmation email once your payment is successfully processed. This confirmation does not guarantee acceptance of your order.

Shipping & Delivery

We ship to addresses within India. Shipping costs and estimated delivery times are calculated at checkout based on your location and selected shipping method.

While we strive to meet estimated delivery dates, PixiPose is not responsible for delays caused by courier services, customs, natural disasters, or other circumstances beyond our control.

You are responsible for providing accurate shipping information. PixiPose is not liable for orders delivered to incorrect addresses provided by the customer.

Returns & Refunds

We want you to love your PixiPose jewelry. If you are not completely satisfied, you may return eligible items within 7 days of delivery for a refund or exchange.

Items must be unworn, unused, and in their original packaging with all tags attached. Personalized or custom items are not eligible for return unless defective.

Refunds will be processed to the original payment method within 7-10 business days after we receive and inspect your return.

Intellectual Property

All content on the PixiPose website, including text, graphics, logos, images, product designs, and software, is the property of PixiPose and is protected by copyright, trademark, and other intellectual property laws.

You may not reproduce, distribute, modify, or create derivative works from any content on our website without our express written permission.

Using PixiPose Responsibly

Account Security

Keep your account credentials confidential. You are responsible for all activities that occur under your account. Notify us immediately if you suspect unauthorized access.

Accurate Information

Provide truthful and accurate information when creating an account or placing orders. Ensure your contact details and shipping address are correct and up to date.

Respectful Use

Use our website in a lawful and respectful manner. Do not engage in activities that could harm our systems, other users, or violate applicable laws.

Policy Compliance

Adhere to all PixiPose policies, including our Privacy Policy, Return Policy, and these Terms of Service. Violations may result in account suspension or termination.

Prohibited Activities

You agree not to engage in any of the following prohibited activities:

  • Using the website for any unlawful purpose or in violation of these terms
  • Attempting to gain unauthorized access to our systems or user accounts
  • Interfering with the proper functioning of the website
  • Copying, scraping, or harvesting content or data from our website
  • Impersonating PixiPose, our employees, or other users
  • Transmitting viruses, malware, or other harmful code

Limitation of Liability

To the fullest extent permitted by law, PixiPose shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of our website or products.

Our total liability for any claim related to our products or services shall not exceed the amount you paid for the specific product or service in question.

We do not guarantee that our website will be uninterrupted, secure, or error-free. You use our website at your own risk.

Third-Party Links

Our website may contain links to third-party websites or services that are not owned or controlled by PixiPose. We are not responsible for the content, privacy policies, or practices of any third-party sites.

We encourage you to review the terms and privacy policies of any third-party websites you visit. Your use of third-party websites is at your own risk.

Your Rights & Our Responsibilities

Your Obligations

  • Provide accurate and complete information
  • Maintain the security of your account
  • Use the website in compliance with all laws
  • Respect intellectual property rights
  • Pay for all orders placed through your account
  • Notify us of any unauthorized account access

PixiPose Commitments

  • Protect your personal information
  • Provide accurate product descriptions
  • Process orders promptly and efficiently
  • Offer fair return and refund policies
  • Maintain website security and functionality
  • Respond to customer inquiries in a timely manner

Changes to Terms

PixiPose reserves the right to modify or update these Terms of Service at any time. Changes will be effective immediately upon posting to our website.

We will notify you of significant changes by updating the "Last Updated" date at the top of this page. Your continued use of our website after changes are posted constitutes your acceptance of the revised terms.

We encourage you to review these terms periodically to stay informed about your rights and obligations.

Our goal is to provide a safe, transparent, and enjoyable shopping experience for every PixiPose customer.

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